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Linen attendant - 28/02/20

What’s the job? As a Pubic Area Cleaner/Linen Attendant – you’ll make sure our public areas are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done. Housekeeping is what gives hotels the “wow” factor. To deliver a great guest experience, the public area cleaner will clean and service hotel areas & guest rooms so everything is spotless, meeting the hotel’s standards’ for cleanliness. You will clean and store linen/uniforms in a timely, organized manner to ensure that hotel’s laundry and linen needs are met.   Job Description Linen attendant – Public Area Cleaner Your day-to-day • Clean and service assigned areas according to established standards & procedures. • You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests • Ensure cleaning schedules are completed in a routine and timely manner • Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example • Keep your supervisor updated on room service progress and alert them to any repairs needed • Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed • Be organised - keep on top of supplies and amenities and always try to minimise waste • Reunite items with owners – and log any lost and found property • Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behaviour to the supervisor or manager on duty • Attend & contribute to Housekeeping Departmental meetings • Sort and record discarded linen into categories. Report damages or loss of linen to supervisor. • Receive soiled linen by bag, cart or chute from the floors • Operate washers and dryers according to recommended capacity and other manufacturers’ guidelines. Ensure necessary chemicals are added in the correct quantities prior to wash cycles. • Look smart – wear your uniform with pride • Handle and store chemicals in line with hotel regulations and any local legislative requirements • Other ad-hoc duties – unexpected moments when we have to pull together to get a task done • Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping • Report, turn in, and/or log all lost and found items according to established procedures • Respond to guest complaints, special requests and take action to ensure guest satisfaction – refer major complaints to management • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service • Recycle where possible • Notify supervisor when service is completed. Report any uncompleted task to supervisor. • May regularly assist with deep cleaning projects • May have turndown duties • May assist with other duties as assigned • Monitor and control supplies and minimize waste within laundry facility • Fold clean linens and store as appropriate.

Type:		Emploi		Type de contrat:		CDD
Localisation:		Bruxelles Aéroport Brabant Flamand		Contrat:		Temps plein
Expérience:		1 à 2 ans		Langue:		Indifferent
Compétences requises:		• Bachelor degree in Hotel Management • Experience within similar role (preferably in a hotel of similar size) • Must speak fluent English and French. Other languages are a plus. • Gain understanding of the departmental goals and financial targets and support your Line Manager to achieve these targets

L'entreprise

Coordonnées de l'entreprise:		Crowne Plaza Brussels Airport Da Vincilaan 4 Diegem 1831 Belgium
Site internet de l'entreprise:		www.careers.ihg.com
Description de l'entreprise:		What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the Crowne Plaza Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5000 hotels in over 100 countries around the world. So whoever you are, whatever you love doing, bring your passion to Crowne Plaza and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com
Offre de l'entreprise, conditions et avantages:		Competitive Salary One meal per shift Uniform Parking space + reimbursement of transportation costs up to 75% Hospitalisation and life insurance after 6 months of employment Employee rate at IHG hotels worldwide
Envoi CV (et lettre de motivation):		CV and motivation letter required Jincy Gregoir HR Coordinator bruzm.job@ihg.com jincy.gregoir@ihg.com Da Vincilaan 4 Diegem 1831 Belgium