As a waiter/waitress, you will - Manage and efficiently operated outlets shift that is in accordance with the agreed standards and regulations - Use every possible opportunity to gain knowledge in all areas of outlets supervision - Greet guests in a courteous and friendly manner - Ensure all tables receive their drinks and food as requested (including “Hot cooked-to-order” meals) - Maintain the cleanliness of all equipment used during shifts - Maintain cleanliness of the outlets and stores to Health, Safety and Hygiene standards at all times - Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents - Ensure that all before / after service mise en place is completed to the correct standards - Comply with Company Health & Safety, and Fire Regulations and procedures - Adhere to the Company disciplinary policy when necessary - Maximize revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques - Demonstrate a perfect knowledge of all menus served in the outlets, how beverages are prepared and presented, and how personnel are trained to possess this knowledge and the application of it - Meet or exceed the monthly profit margin target
Type: | Emploi | Type de contrat: | CDD | |||
Localisation: | Indifferent | Contrat: | Temps partiel | |||
Expérience: | 1 à 2 ans | Langue: | Français Anglais | |||
Compétences requises: | - Language skills (English, French, Dutch) - Customer service experience in supervisory or above capacity - A warm personality, attentive and smartly presentable - Ability to listen and respond to demanding guest needs - Excellent leadership, interpersonal and communication skills - Accountable and resilient - Committed to delivering high levels of customer service - Ability to work under pressure additional assets - Previous experience in similar role - Passion for delivering exceptional levels of guest service |
Coordonnées de l'entreprise: | Hilton Garden Inn Brussels Louise Hilton Garden Inn Brussels Louise Rue Berckmans 128 1060 Brussels Tel 02-538 8830 |
|
Site internet de l'entreprise: | www.brusselslouise.hiltongardeninn.com | |
Description de l'entreprise: | Hilton Garden Inn Brussels Louise is a four-star-hotel with 143 rooms and studios located in the Louise district and managed by Centriq Hotel Management (www.centriq.be) on behalf of the owning company : Group Maes (www.groupmaes.be). The Hotel does operate as a franchise of Hilton Hotels & Resorts. | |
Offre de l'entreprise, conditions et avantages: | - part-time contract - competitive starting salary - as an employee you will become member of Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners | |
Envoi CV (et lettre de motivation): | Please send your CV + letter of motivation to Olivier.dedeurwaerder@hilton.com
Only applications sent by this way will be considered Olivier Dedeurwaerder Hotel Manager Olivier.dedeurwaerder@hilton.com Hilton Garden Inn Brussels Louise Rue Berckmans 128 - 1060 Brussels |