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Host Front Office (shiftleader) - Pillows Grand Hotel Reylof - 19/04/18

Your role As a host front office you will be co-responsible for a unique experience and the overall well-being of our guests. You will ensure a warm welcome and make your guests comfortable by taking their luggage and offering a drink. With your attention for detail you ensure the perfect ambiance and your genuine guest focus will ensure their wellbeing. You will proactively provide information about the hotel and the points of interest in the area. As part of an all-round team of hosts you will combine your front office focus with back office work and where needed you will serve a drink. Additionally, as shiftleader, you will be responsible for processing the cash register and city ledgers. When the Front Office Manager isn't present, you will step in as his replacement and make the necessary decisions regarding our guests.

Type:   Emploi   Type de contrat:   CDI
Localisation:   Indifferent   Contrat:   Temps plein
Expérience:   3 à 5 ans   Langue:   Indifferent
Compétences requises:   Who are you? Are you communicative and solution focussed? Do you deliver genuine services? Are you able to retrieve the guest wish list and will you act accordingly? Check your profile; Several years of hotel experience gained in a luxury setting, restaurant or luxury leisure with international guests. A completed hospitality degree would be great. Keen interest in continuously growing your hospitality and luxury experience. Able to work independently with a positive mindset and able to make the necessary decisions when prompted. A true teamplayer who can easily integrate the current team. Impeccable communicative skill in Dutch, French and English.
 

L'entreprise

Coordonnées de l'entreprise:   Pillows Grand Hotel Reylof Gent
Hoogstraat 36 9000 Gent
Site internet de l'entreprise:   https://www.pillowshotels.com
Description de l'entreprise:   We believe that today’s and tomorrow’s travellers highly appreciate individualized experiences when it comes to staying in hotels. A personal approach in an elegant and medium-sized one-of-a-kind hotel. Pillows Hotels offers noble simplicity and contemporary classic design in a warm, inspiring and friendly ambience. Guests enjoy premium amenities and a sleeping experience as comfortable as their own. We wish our guests a warm welcome in our charming hotels, where their comfort and wellbeing is our mission. We want to become a leading luxury boutique hotel collection, renowned for its excellent personal service and elegant designs. This is why we created Pillows Hotels. The well-known hotel Grand Hotel Reylof will undergo a metamorphosis in the summer of 2018. The implementation of our luxury boutique hotel concept Pillows will change the entire service offering. We foresee a reopening the first of October 2018.
Offre de l'entreprise, conditions et avantages:   What do we offer? We offer a great opportunity in what we believe to become one of the best hotels in Belgium. You will receive an attractive salary with benefits. We also offer an attractive discount scheme at all the hotels in our portfolio. Considering our ambitions, there will of course be various opportunities for growth within our organisation.
Envoi CV (et lettre de motivation):   https://jobs.ihmg.eu/en/vacancies/98612-host-front-office-shiftleader---pillows-grand-hotel-reylof

Sofie L'Eau Recruitment Specialist Belgium & France
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