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Guest Relations Trainee - 15/10/18
| Type: | Formation | Type de contrat: | Stage | |||
| Localisation: | Bruxelles | Contrat: | Temps plein | |||
| Expérience: | Formation | Langue: | Français Néerlandais Anglais | |||
| Compétences requises: | You are the point of contact for VIPs and for customers during events at the hotel. You welcome meeting guests and guide the guests to the meeting rooms, you guarantee guest satisfaction in case of long queues and you help guests where necessary, for example by booking tourist attractions. In addition, you coordinate the showrooms, you prepare guided tours (check showrooms, prepare keys) and you accompany these tours. You are responsible for taking care of guest letters in relation to all completed guest questionnaires and for calling in the event of special remarks; under the guidance of the guest relations manager. You also do the handling of minor complaints. Job Requirements • Discreet & Accurate • Organizing own work • Good command of English and preferably a second language • Attention to Quality • Commercial / Result oriented • Service-Oriented • Flexible • Collaborate | |||||
L'entreprise
| Coordonnées de l'entreprise: | NH Brussels Louise NH Brussels Louise |
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| Site internet de l'entreprise: | www.nh-hotels.com | |
| Description de l'entreprise: | The NH Brussels Louise, formerly known as NH Brussels City Centre, hotel certainly lives up to its name. Just outside is the city’s top shopping street, Avenue Louise, as well as many of Brussels’ most famous restaurants. Flemish masterpieces are on display at the Royal Museums of Fine Arts nearby, while the beautiful Grand Palace is just a 20-minute walk away. | |
| Offre de l'entreprise, conditions et avantages: | Besides a monthly pay of 500 euros NH Hotel group is offering the following advantages: - Special employee rates: staying in NH hotels worldwide! - Invite family and friends to stay at NH Hotels. - Great (international) career opportunities! | |
| Envoi CV (et lettre de motivation): | Please attach your CV and motivational letter Andrea Tarabuta - Front Office Manager aa.tarabuta@nh-hotels.com Chaussée De Charleroi - Charleroise Steenweg, 17, |