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F&B Service Attendant - 05/02/24

What’s the job? Restaurant memories come from many places. The sights, sounds, scents and, most importantly; the service. As an F&B Service Attendant-Waiter, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes. Your day-to-day · To serve Food & Beverage to guests in an established performance and productivity standards in any of the Food and Beverage outlets. · Provide a courteous, professional, efficient and flexible service consistent with Crowne Plaza standards policies & procedures in order to provide a memorable experience for every guest. · To be able to carry out any other reasonable duties and responsibilities which do not distinctly differ in nature from the original assigned work. · To be able to handle pressure, meet business demand and guest service needs. · To report for duty punctually, looking smart – wearing your uniform with pride. · To maintain a high standard of personal appearance and hygiene and stick to the hotel department grooming standards. · To be fully conversant with all services and facilities offered by the hotel. · To perform opening and closing procedures established for the Place of Work as assigned. · To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. · To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and upsell alternatives. · To ensure that the Place of Work and surrounding area is kept clean and organized at all times. · Follow established hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the supervisor or manager on duty · To monitor operating supplies and reduce spoilage and wastage. · To perform all duties and tasks in the assigned Place of Work to the standard set. · To maintain a good working relationship with your colleagues, and all other departments. · To attend and actively participate in trainings assigned to you either by your manager or by the Hr department. · To undertake any reasonable tasks and secondary duties as assigned. · To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division as assigned.

Type:		Job		Type contract:		Bepaalde duur Onbepaalde duur
Plaats:		Brussel Luchthaven		Contract:		Voltijds
Ervaring:		1 tot 2 jaar		Taal:		Frans Nederlands Engels
Vereiste vaardigheden:		Your day-to-day • To serve Food & Beverage to guests in an established performance and productivity standards in any of the Food and Beverage outlets. • Provide a courteous, professional, efficient and flexible service consistent with Crowne Plaza standards policies & procedures in order to provide a memorable experience for every guest. • To be able to carry out any other reasonable duties and responsibilities which do not distinctly differ in nature from the original assigned work. • To be able to handle pressure, meet business demand and guest service needs. • To report for duty punctually, looking smart – wearing your uniform with pride. • To maintain a high standard of personal appearance and hygiene and stick to the hotel department grooming standards. • To be fully conversant with all services and facilities offered by the hotel. • To perform opening and closing procedures established for the Place of Work as assigned. • To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. • To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and upsell alternatives. • To ensure that the Place of Work and surrounding area is kept clean and organized at all times. • Follow established hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the supervisor or manager on duty • To monitor operating supplies and reduce spoilage and wastage. • To perform all duties and tasks in the assigned Place of Work to the standard set. • To maintain a good working relationship with your colleagues, and all other departments. • To attend and actively participate in trainings assigned to you either by your manager or by the Hr department. • To undertake any reasonable tasks and secondary duties as assigned. • To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division as assigned.

Het bedrijf

Bedrijfsgegevens:		Crowne Plaza Brussels Airport Crowne Plaza Brussels Airport Leonardo Da Vincilaan 4 1831 Diegem
Website van het bedrijf:		http://www.crowneplaza.com/cpbrusselsarpt
Bedrijfsomschrijving:		The contemporary Crowne Plaza Brussels Airport is located a stone’s throw away from Belgium National Airport and next to the Brussels Ring, which connects to all major capitals in the Benelux.The hotel is part of “The Corporate Village” which consists of 76,000 m2 office space and is home to many national and international companies.All 315 guest rooms, including a range of suites and a Club Floor, are designed using the latest trends and are the perfect haven of peace.Restaurant memories come from many places. The sights, sounds, scents and, most importantly; the service.
Aanbod, voorwaarden en voordelen:		We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.
Verstuur CV (en motivatiebrief):		CV and motivation letter required Maud Lambert– HR Manager Veronica Silva - HR Coordinator bruzm.job@ihg.com HR department Leonardo Da Vincilaan 4 1831 Diegem