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Junior Floor Supervisor - 04/07/19

Main purpose of job : We seek a colleague who likes to think independently, dare to ask questions and take his own initiative. You are engaged and personal in your meeting with guests and colleagues. Your primary task, will be to ensure that the public areas and other designated areas are cleaned and maintained to the standards as set by the Executive Head Housekeeper. Responsibilities / Tasks: • Report directly to the Executive Housekeeper • Check and ensure that public areas are clean and tidy • Check priority rooms such as VIP, show rooms, … • Manage the daily housekeeping operations (opening / closing shift) • Deliver a service to consistently meet and exceed guest expectations • Report any maintenance defects noticed whilst carrying out duties immediately. • Record and hand in any items of lost property found in any area guests or staff • Answer phone calls, mails, and ensure the follow up with the concerned department (front office, technical department, restaurant,…) to meet the guest expectations. • According activity take part of room’s cleaning • Depending activity ensure around 2 shifts/week as “public area guard”

Type:   Emploi   Type de contrat:   CDI
Localisation:   Bruxelles   Contrat:   Temps plein
Expérience:   1 à 2 ans   Langue:   Français Néerlandais Anglais
Compétences requises:   You are flexible and initiative-oriented and thrive in a hectic working environment. • Experience in the service industry is a must, preferably in the Housekeeping department. • good communication skills, French is a plus - English mandatory • Be flexible and comfortable at multitasking • Willing to work on shift (morning / evening ) • Computer skills (Outlook, Excel, - Hotel’s programs such as Opera will be a must) In addition, you can identify you with our 3 basic values: 1) Passionately committed, 2) Professional hospitality and 3) The power to please.


Coordonnées de l'entreprise:   Thon Hotel EU
rue de la Loi 75 - Brussels
Site internet de l'entreprise:
Description de l'entreprise:   Thon Hotels is part of the Norwegian hotel chain Olav Thon Group that carries the name of its founder Mr. Olav Thon. We have hotels in Norway, Sweden, Brussels, and Rotterdam. In Brussels, Thon Hotels is one of the largest hotel chains with almost 1500 hotel rooms and 44 meeting rooms in 5 hotels as well as 3 residences of full furnished apartments. We wish that all our employees are engaged, professional and service minded. The Olav Thon Group is dedicated to diversity and encourages qualified candidates to apply regardless of age, gender, disability, nationality or ethnic background. Thon Hotel EU is a green building and provides all newest technology in a colourful atmosphere and a modern style. Modern and eco-friendly hotel located in the EU-quarter, close to the historical centre of Brussels, Thon Hotel EU offers a casual and environmentally friendly approach to reach the professional service level required to satisfy our guests.
Offre de l'entreprise, conditions et avantages:   An exciting and challenging position, in a nice and dynamic working environment. We offer a position in one of Brussels' leading hotel chains, with good career opportunities. You benefit from a salary package including standard advantages such as hospitalization insurance, Eco cheques, trainings, uniforms, …
Envoi CV (et lettre de motivation):   Only applications received through our website will be taken in to account

Nicolas Skolmowski

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